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When I saw this i didn't get mad because this is understandable. I played the game and try not to be bothered by hackers and just kept reporting them. The next day I found out I got banned for no reason. The first response was after 72 hours instead of 48 I violated the rules and got banned because I was hacking. They couldn't tell me what hack or when or whatever. So I replied to that mail with the question if they got evidence to show me that I was using a hack. I got the same reply on this email as the first 1 this reply I only in a matter of time So thumbs up for the quick reply.

After that I got a little bit mad and replied on that mail, with the same question. I wanted to see some evidence and the reason why I got banned at instant. I can not get my account back. Is there anybody who got there account back even when they were accused of hacking. I don't even know how I can prove them wrong.

They don't do anything about the real hackers without the proper evidence because the people who got screencaptured are still playing Next to the "help" I got, the game is O. Without the hackers and the buggs it would be better.

Their games ARE free to play, but it depends on what you want out of your experience. I think the game mechanics are set up that you can get by with promotions, freebies and in-game items but if you want the best equipment, cool looking outfits with cool bonuses and stats you have to spend money. For the game I played Megaten , the management of the GM team became questionable at times - with scandals of free giveaways to GS's something their policy states doesn't happen , drama and favouritism between GM's and other players.

I think if you're bored and want to try something new, the games offered are probably adequate - but why not give in and just play Warcraft. The monthly fee pales to the hundreds I've spent on Aeria per month, just to get the best armor and weaons. Sure it's not mandatory, but if that's what a player is looking for - that's the price. Aeriagames doesn't care about anything but profit. First, when i play a game it always crash Everyday s4 league is being down For no reason they banned my account When I sent a ticket to ask why they banned me, They banned the account where I sended a mail So not only they are big fools But they stealed my money and banned me for no reason.

Conclusion they are worst then Nexon. This review is specifically towards Aura Kingdom Community Support in my experience. If you write a ticket regarding any issue, they brush it off as if it was nothing to them and give you automated responses.

They sometimes don't even read any of the text that you write in your ticket. All of it together is ineffective and doesn't resolve issues that are presented until maybe a week or weeks later. Feels to me as if they half ass their job and it stresses out the customers with submission tickets, because they wait days for responses in hopes of getting their problems resolved but in the end probably turn out the worst anyway.

Product managers and game masters of Aura Kingdom are recognized by their efforts towards improvements but as for the Aura Kingdom Community Support, it hasn't gotten better for as long as I can remember no improvements since Aura Kingdom has started. Tip for consumers: If you can stay away from this Company, I'd recommend it. Save yourself the stress. Disgusting company; literally steals money by offering best ever promotions shortly before closing games with no prior warning and then offering no refunds.

Doesn't get any worse than this. Stay away! Only changes they do is to get money off you. How can you pay for items when you cant even log in most of the times? I got ripped of by aeria games, playing kingsroad. They never admit their mistakes and never compensate for game bugs. They dont answer mails for a month [they send some premade answers without reading your mail and put you on wait for weeks because they are "investigating"] then they claim its customer's fault. Then my mail is blocked.

I heard the same story from many people in my alliance but now it happened to me too. Please don't waste your time playing this aeria game.

The game is worthless. Developers, and no one is admitting that the game is broken. Please do not play the game because all they do is take your money if you pay.

Sure, they are not twisting your arm when you buy but they do not respect the fact that they need to fix the game. They have changed the features but not the problem. They pretend you don't exist as a customer and player. Their customer support is the worst I've ever seen. I've had better support from scammers than this company.

Your items which you overpaid for, with real money will magically disappear, your ticket to customer support will then be answered a whole three months later and I'm not exaggerating, I sent it in may and just received an answer. In this answer they will tell you they've "investigated" the issue and then blame it on you.

If you ever have a problem with a game bug, don't expect them to help you! They'll simply tell you to ask around in the game and that maybe another player can help you with it. The economy in their games is horrible, the prices for stuff is unattainable without paying real money and you'll have to pay hundreds to get a good mount or a good piece of armor. Don't even think about PvP if you don't have any real money to spare.

Aeria closed Golden Age without prior notice and with no offer of a refund. Don't trust them, DON'T pay to play. They are tossers. This company is scam orientated. I've been playing at this company since , They will want to take your money by the thousands and give you fake promises to keep you still here spending.

They have the worst customer service compared to 4 years ago where it was decent, their Staff, especially at Shaiya are bunch of inexperienced baboons that like to ban any costumers for saying them to fix the game contents. They are by all means, the Devils that will brutally beat up and kill a homeless for his buck. I've been playing games from aeria for almost 8 years now and i'm glad i never gave them my money. They treat you like trash and they treat their games as only a means to make as much money from people before it gets shut down.

Yes many other games are like this, but they're just about as bad as it gets. My account got hacked a while back and i got banned.

They refuse to unban, and have marked my email as spam, they told me themself in a report ticket, as well as to not even bother replying for more help.

So yknow what? Up urs aeria. You treat us like trash ill treat you like trash and all my friends i brought to aeria have quit over the time for good because of aerias lack of, well anything positive. Our philosophy is that anyone should be able to get a great online game experience, which is why our community of over 60 million players is s Claim your listing for free to respond to reviews, update your profile and manage your listing.

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Critical highlights Aeria Games is known for it's terrible customer service. Top Critical Review. Rating 5 stars 0. Other Verified purchase. Verified site experience. Contains image or video. English only. Reviews that mention popular keywords customer service 4 aeria points 3.

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Comment Thank you Respond as company Share Helpful 3. Jere D. Comment Thank you Respond as company Share Helpful No, They does not offers military discount, we have checked Aeria Games website and other social media handles. No, on checking their website and facebook, twitter and linkedin pages there is no reference for any teacher discounts from Aeria Games. No, on checking their website and SNS profiles they haven't mentioned anything with regards to frontline or healthline workers.

No, They haven't mentioned anything about black friday deals in their website or social media handles, You can check back on november month. Home Stores Aeria Games Coupons. Deal Giveaway. Currently there are 3 coupons and deals available. Last updated on 09 Jan, How to use these Aeria Games coupons? Follow these 3 steps to use these coupons: Step 1: Copy coupon code from here. Step 2: Visit aeriagames.

Step 3: Apply the code at checkout page. What's today best Aeria Games coupons? According to our data, they have published a new coupon on 08 Jan, How to find new Aeria Games coupons? Does Aeria Games have employee discount? Does Aeria Games have student discount? Does Aeria Games have military discount?